Privacy Policy

FlyPaper is committed to protecting your online privacy. Because the very nature of the services that FlyPaper provides focuses on the collection and analysis of various types of information that our users voluntarily provide us, we recommend that you read this Privacy Policy so you will understand how your personal information will be treated as you make full use of our services. Please keep in mind that our commitment to meeting the demands of our users may result in changes or additions to this Privacy Policy. In the event of such a change, FlyPaper will post the revised Privacy Policy on our web site, which you can reach through the link on our Homepage and on other pages, so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

This Privacy Policy is incorporated into and subject to the Terms and Conditions of the use of our web site. By using our web site you pledge to abide by those Terms and Conditions.

Children Under the Age of 13

FlyPaper supports the privacy protection needs of children and does not intend to collect any personally identifiable information from children. You must be 13 or older to use our web site, join an Email Club or submit any information to FlyPaper.How We Collect and Use Information from MembersFlyPaper provides members the opportunity to receive news, promotions and other information via email from their favorite neighborhood stores, theaters, and other establishments. You will only receive these emails if you grant us or the establishment permission to communicate the news of the establishment to you. You must also provide us or the establishment with at a minimum your name and email address to allow us to communicate a personalized message to you. You can do this by:

A. Completing an Email Club postcard to join an establishment's Email Club.
B. Clicking a link to join a particular Email Club found on the establishment's email to a member of its Email Club, if the email is forwarded to you under the Refer a Friend option. We do not store your email address unless you join the Email Club. We do not store your friend's comments to you.
C. Clicking on a "Buddy Banner" promoting an Email Club sponsored by an establishment participating in the program, attached to an email message from an Email Club you have already joined.
D. Completing a form or following links to opt in to the establishment's Email Club contained on a page at the establishment's web site.
E. Providing your name and email address and granting consent to an establishment by some other means.

We will send you a confirmation of your enrollment in the first Email Club you join. We will indicate the source of your subscription request.

When you join additional Email Clubs, your name and email address, and any other general information you have voluntarily provided to us in the My Profile section of our web site ("Profile Information") will be shared with the sponsor and added to the member information for the Email Club. Any information you voluntarily provide that is requested specifically for one Email Club will not be shared with other Email Clubs. If you become a member of the email club at any time using the Join Now feature on our homepage, FlyPaper and any establishments whose Email Club you join will co-own and have access to your Profile Information. For as long as you are a member of the network, FlyPaper may independently send you informational emails about establishments participating in the network and other news and information FlyPaper believes will be of interest to you. FlyPaper will also send you email communications on behalf of the sponsoring establishment for each Email Club you join.If you join one or more Email Clubs through the methods described in items A, B, C, D and E above, your information will be owned separately by the establishments whose Email Clubs you joined, and FlyPaper's rights to use your information to contact you independently, and not on behalf of an establishment sponsoring an Email Club, is more limited. FlyPaper may send one email to communicate when the sponsoring establishment is no longer participating in the email club and to invite the members to join the email club. If an establishment ends its participation in the email club in good standing, the establishment may obtain the email addresses and names of the members of its Email Club from FlyPaper.FlyPaper does not share any of your personally identifiable information with third parties, other than sharing your Profile Information with the sponsoring establishment for each Email Club you join. FlyPaper may employ data entry firms or other vendors to assist in the entry and administration of member information and email transmissions. Any such vendors will be subject to confidentiality agreements and will not have any right to use or disclose member information except in connection with their contracted services.FlyPaper does not obtain any information about you other than your first name and email address unless you provide it voluntarily. Please note that you are under no obligation whatsoever to provide this extra personal information in order to continue to receive your periodic promotion and special event news If you do provide FlyPaper and your Email Club sponsors with further personal interest information about yourself, you will enable us to highly personalize the communication and tailor it to your own interests, needs and area.There are several ways you can disclose personal information to FlyPaper and your Email Club sponsors:

1. The periodic emails that you will be receiving from us on behalf of your Email Club sponsors, will contain a User Profile option allowing you to update your contact information and provide your areas of interest relative to that establishment. The User Profile web page offers a Reminder Option allowing you to fill in the names of friends or relatives and their birthdays or anniversaries. Your Email Club sponsor may use this information to send you a reminder notice with a special promotion.
2. You will also be able to provide information about your interests through email surveys we send out on behalf of your Email Club sponsors. This information, too, will assist FlyPaper and your Email Club sponsors to customize the emails you receive from us on their behalf.
3. You are invited to provide comments to us and your Email Club sponsors. Comment sections appear on the emails we send to you, the form you can use to opt in to the establishment's Email Club, and on our own Join Now feature on the Net Neighborhood homepage. We and your Email Club sponsors will use your comments to provide better services to you.
4. You may reply to any email we send you. We will store your first reply, and then forward it to the appropriate Email Club sponsor, if applicable. You may then correspond directly with the Email Club sponsor by email. If we correspond with you directly, we may store this correspondence. We and your Email Club sponsors will use the comments in your emails to provide better services to you.
5. You will have the opportunity to opt out of membership in any Email Club or in the email club whenever you receive an email. You will be given the opportunity to provide comments why you want to end your membership. We and the Email Club sponsors will use your comments to improve the services provided to members.

There are several other areas of our web site, like the Refer A Friend or Suggestions options, that require certain information in order to use them. The information that you provide for these options will not be used for any reason other than that for which you provide the information. FlyPaper will not use an email address you provide under the Refer A Friend option to contact your friend after your referral unless your friend elects to join the Email Club and the referral is complete.

We collect and have access to all of the above member information. We may share information you provide to us specifically for an Email Club sponsor in a form that may link the information with personal information that can identify you, only with that Email Club sponsor. The specific Email Club sponsor for whom you are providing the information will own the information, except we will co-own the information with them if you become a member of the email club at any time. FlyPaper will own any information you provide in response to a request from FlyPaper on its own behalf. We will share Profile Information you provide to us in the My Profile section of our web site with the sponsors of any Email Clubs you join. The information may be in a personally identifiable form. We do not share information in personally identifiable form that you provide in connection with one Email Club with the sponsors of other Email Clubs or other third parties.

FlyPaper does not sell, trade, or rent your personal information to others or share it with others, except we share the information with the establishments sponsoring Email Clubs and vendors subject to confidentiality agreements employed to assist with data entry and administration, as described in this Policy Statement. If the ownership of an establishment sponsoring an Email Club changes due to the sale of all or substantially all of the assets of the establishment or the controlling stock or other ownership interest, the new owner may have the same rights of access and ownership of your personal information as the previous owner. Similarly, if a purchaser acquires substantially all of the assets or stock of FlyPaper, the purchaser will succeed to our rights with respect to your personal information. FlyPaper will not otherwise sell or share your personal information with third parties unless we first notify you and you permit the transfer.

FlyPaper may provide aggregate statistics about our members and the members of the sponsoring establishments' Email Clubs, traffic patterns, read rates, redemption rates, and related site information to advertisers and for other marketing and promotional purposes or to third party vendors. In these situations, we would not disclose any information that could be used to personally identify you. We do not supplement information we collect from members with information from third parties to make member information personally identifiable.

FlyPaper will disclose member information as required by law, court order, or as requested by government or law enforcement agencies. We will cooperate with law enforcement agencies in identifying those who use our services to further illegal activity. We also reserve the right to report any illegal activity to law enforcement for prosecution.

Log Files

FlyPaper uses IP addresses to analyze trends, administer our web site, track our users' movement and web browsers used and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

FlyPaper automatically tracks certain information, including banners or other links clicked on and whether members read the email messages from their Email Clubs. This information is provided to the respective establishment sponsoring the Email Club and may include personally identifiable information.

What "Cookies" Are - We Do Not Use Them

We do not use "cookies". We maintain all data for tracking a user's session on our server. A cookie is a small data file that a web site transfers to a user's hard drive when the user visits the web site. A cookie file can contain information such as a user ID that the web site uses to track the pages visited. The only personal information a cookie can contain is what the user supplies. A cookie cannot read data off of a hard drive or read cookie files created by other web sites.

Many Internet services deliver cookies to visitors to their web sites. We do not. Cookies store information about your use of their service on your computer where it can only be retrieved by the same service at a later time. Cookies are used by Internet services to make their services more convenient and personalized. Most web browsers automatically accept cookies, but by modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. You can also delete cookies from your hard drive

Other Sites

Please note that although our web site contains links to other sites, the privacy policy of these other sites is likely not identical to our own. Merchants who sponsor an Email Club we support on this web site may maintain their own web site. We encourage you to be aware of when you leave our web site and to investigate and ask questions before disclosing any information to other sites. This Privacy Policy applies solely to the information collected by FlyPaper.

Controlling or Changing Member Information

You will have the opportunity to opt out of membership in any Email Club or in the email club whenever you receive an email. When we send you confirmation of your membership by email, we will provide you with instructions on how to unsubscribe from the list and how to report that your subscription was in error. If you opt out of membership in an Email Club or in the email club, your name will be added to a list of individuals who have ended their membership and the transmission of emails to you will stop no later than seven business days from your request. Should you subsequently renew your membership in that Email Club or in the email club, your membership will be reinstated as though no break in your membership had occurred. You will have to perform the steps to unsubscribe from each Email Club you wish to leave. If you unsubscribe from all of your Email Clubs, you will continue to be a member of the email club if you had joined. Please note that if you do choose to cancel your membership in an Email Club or in the email club, your information remains in the FlyPaper database, but your membership will be deactivated.

You also have the option of adding to, updating or changing any voluntary personal information you have provided to FlyPaper. You can add to, update or change the information in your User Profile for any Email Club by submitting changes to your information found in the periodic emails that you will be receiving. You can view, update or change the information in the My Profile section of My Page on the Net Neighborhood web site by accessing the page using your email address and password. If you believe that any of the information we have is incorrect, please write to

We will retain in our files information that you have requested us to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce the Terms and Conditions of our web site. In addition, prior information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests. .


FlyPaper takes every precaution to protect your information. When you submit sensitive information via the web site, your information is protected both online and offline. FlyPaper employees are briefed on our privacy policies when they are hired. We provide all of our employees either a hard copy of the policy or send the policy to them by email when our Privacy Policy is updated.

All member data we collect is stored on secure servers and protected against unauthorized access. None of this information is stored on the web site. We operate a secure data network protected by industry standard firewall and encrypted password protection systems. Only a few FlyPaper employees have access to member personal information stored in FlyPaper's databases. Your email club member information is password-protected so that only you have access to this personal information. We recommend that you do not divulge your password to anyone. Also remember to sign out of your FlyPaper account and close your browser window when you have finished using our web site. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or you are using a computer in a public place like a library or Internet café.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and third parties may unlawfully intercept or access transmissions or private communications. As a result, while we will strive to protect your personal communications and information, FlyPaper cannot fully ensure or warrant that your private communications and personal information will not be disclosed to third parties..

How We Collect and Use Information from Merchants

FlyPaper maintains an informational web site with an address at http://www.FlyPaper for establishments that may be interested in participating in the email club by sponsoring an Email Club. Our web site includes links for the establishments to contact us by email for additional information. We do not collect any other personally identifiable information from establishments and do not provide any method for establishments to update their account information through our web site.

FlyPaper will disclose merchant information as required by law, court order, or as requested by government or law enforcement agencies. We will cooperate with law enforcement agencies in identifying those who use our services to further illegal activity. We also reserve the right to report any illegal activity to law enforcement for prosecution..

200 Galleria Officentre, Suite 109
Southfield, MI 48034
Phone: (888) 243-3311
Fax: (800) 278-1315

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